04 / Voipline Partner

Business phone pricing, made simple.

Explore phone and messaging services, then build a package for your business.

Pricing calculator

Build your package.

Open a category to compare rates and enter quantities. Mix calling plans across your team. Explore calling plans and optional services.

Monthly subscriptions, estimated usage and one-off charges are shown separately. Select monthly number rental for both new and ported numbers; enter new activations or porting separately, never both for the same number.

Hosted PBX

PAYG Starter

$10.90 / user / month

Includes $5.95 user + $4.95 device licence; number extra. AU local/national: 10c/call; mobile: 6.9c/min; 13/1300: 25c/call.

Quantity

Add estimated usage per user/channel

Enter monthly usage for one user/channel, before allowances. We apply this same usage to each licence on this plan and deduct each individual $20 MAX credit automatically. Unequal usage needs an individual quote; credits cannot be pooled. Leave at 0 for subscription-only estimates.

Monthly AU local/national calls per user/channel

Monthly AU mobile minutes per user/channel

Monthly 13/1300 calls per user/channel

Unlimited Australia

$20.90 / user / month

Includes $5.95 user + $4.95 device licence; number extra. AU local/national: included*; mobile: included*; 13/1300: 22c/call.

Quantity

Add estimated usage per user/channel

Monthly 13/1300 calls per user/channel

Unlimited Australia Plus

$30.90 / user / month

Includes $5.95 user + $4.95 device licence; number extra. AU local/national: included*; mobile: included*; 13/1300: included*. Selected destinations in 50+ countries included*, check current destination list. 100 AU standard SMS/user included; extra 5c each (SMS-enabled number required).

Quantity

Add estimated usage per user/channel

Monthly AU standard SMS parts per user (before allowance)

Timed X

$10.90 / user / month

Includes $5.95 user + $4.95 device licence; number extra. AU local/national: 1.55c/minute; mobile: 6.9c/min; 13/1300: 25c/call.

Quantity

Add estimated usage per user/channel

Monthly AU local/national minutes per user/channel

Monthly AU mobile minutes per user/channel

Monthly 13/1300 calls per user/channel

Timed MAX

$30.90 / user / month

Includes $5.95 user + $4.95 device licence; number extra. AU local/national: 1.45c/minute; mobile: 2.65c/min; 13/1300: 20c/call. Includes $20 AU call credit per user/month; the calculator deducts this allowance per user/channel automatically.

Quantity

Add estimated usage per user/channel

Monthly AU local/national minutes per user/channel

Monthly AU mobile minutes per user/channel

Monthly 13/1300 calls per user/channel

Additional users & devices

Your PAYG Starter package already includes one user and one device. These quantities add licences on top of your selected packages.

Additional user licence

$5.95 / user / month

User licence only; no device included. Add device licences separately. Paid calling plans and usage, where required, are additional; do not count users already in a package again.

Additional users

Additional device licence

$4.95 / device / month

Add device licences beyond the one included in each hosted PBX package. This is a licence, not a physical handset.

Additional devices

Example: 1 PAYG Starter + 1 local number + 5 additional users + 10 additional devices = $92.15/month including GST, before call charges or paid calling plans for additional users. Total: 6 users and 11 device licences.

SIP trunking

SIP Line PAYG

$1.50 / channel / month

Channels; PBX and internet required. AU local/national: 9c/call; mobile: 6.9c/min; 13/1300: 22c/call. Mobile-rate conflict: pricing page 6.9c/min; linked CIS 4.9c/min. Estimate uses 6.9c pending confirmation.

Quantity

Add estimated usage per user/channel

Monthly AU local/national calls per user/channel

Monthly AU mobile minutes per user/channel

Monthly 13/1300 calls per user/channel

SIP Line Unlimited

$29.95 / channel / month

Channels; PBX and internet required. AU local/national: included*; mobile: included*; 13/1300: 20c/call.

Quantity

Add estimated usage per user/channel

Monthly 13/1300 calls per user/channel

SIP Line Unlimited Plus

$37.95 / channel / month

Channels; PBX and internet required. AU local/national: included*; mobile: included*; 13/1300: included*. Selected destinations in 50+ countries included*, check current destination list.

Quantity

Add estimated usage per user/channel

SIP Line X

$1.50 / channel / month

Channels; PBX and internet required. AU local/national: 1.55c/minute; mobile: 6.9c/min; 13/1300: 25c/call.

Quantity

Add estimated usage per user/channel

Monthly AU local/national minutes per user/channel

Monthly AU mobile minutes per user/channel

Monthly 13/1300 calls per user/channel

SIP Line MAX

$21.50 / channel / month

Channels; PBX and internet required. AU local/national: 1.45c/minute; mobile: 2.65c/min; 13/1300: 20c/call. Includes $20 AU call credit per channel/month; the calculator deducts this allowance per user/channel automatically.

Quantity

Add estimated usage per user/channel

Monthly AU local/national minutes per user/channel

Monthly AU mobile minutes per user/channel

Monthly 13/1300 calls per user/channel

Licences & features

SIP inbound-only channel

$1.50 / channel / month

Additional inbound capacity; no outbound plan. Rate from SIP CIS.

Quantity

Microsoft Teams direct routing

$4.95 / Teams account / month

PBX user or SIP trunk, phone number and compatible Microsoft phone licensing are additional.

Quantity

Fax to email

$9.90 / PBX object / month

Incoming faxes as PDF; number extra.

Quantity

Phone numbers

Local numbers

$2.00 / number / month

Same-area ordering: 1–9 $2 each; 10–99 $1.75 each; 100+ $1.05 each. Free activation and inbound calls. One area group in this estimate; mixed areas need a quote.

Quantity

Virtual mobile numbers

$9.95 / number / month

New activation $22.00/number; inbound 0c/min. Ported numbers use porting charges instead.

Quantity

Of these, new numbers to activate

1300 numbers

$8.95 / number / month

New activation $83.05/number; inbound 6c/min. Ported numbers use porting charges instead.

Quantity

Of these, new numbers to activate

Monthly incoming billed minutes (round each call up to a minute)

1800 numbers

$9.95 / number / month

New activation $83.05/number; inbound 7c/min. Ported numbers use porting charges instead.

Quantity

Of these, new numbers to activate

Monthly incoming billed minutes (round each call up to a minute)

International numbers

Quote required

Country/area/type dependent; request a quote. Local, mobile and toll-free options in 90+ countries. Inbound generally free except toll-free/metered. US outgoing SMS requires A2P registration.

Quantity

SMS

SMS PAYG

$0.00 / user / month

Incoming free; outgoing AU standard SMS 10c each. User, device and SMS-enabled number extra.

Quantity

Monthly AU standard SMS parts per user (before allowance)

SMS Special

$10.00 / user / month

200 AU standard SMS/user/month; excess 5c each. Incoming free. Allowances are not pooled.

Quantity

Monthly AU standard SMS parts per user (before allowance)

Number porting

CAT A local port

$0.00 / number / once

Usually 2–10 business days; rejection $22.

Quantity

CAT C port: 1–5 numbers

$110.00 / request / once

Same account; usually 10–35 business days; PNV rejection $77, post-PNV rejection $22/number.

Quantity

CAT C port: 6–100 numbers

$220.00 / request / once

Same account; usually 10–35 business days; PNV rejection $77, post-PNV rejection $22/number.

Quantity

Mobile number port

$22.00 / number / once

Usually 1–4 business days; rejection $18; port-out $0.

Quantity

1300 / 1800 port

$68.20 / number / once

Usually 3–14 business days; rejection $68.20; port-out $0.

Quantity

International porting

Quote required

Usually up to 30 business days; port-in/out, rejection and resubmission prices vary. Confirm before proceeding.

Quantity

Porting contingencies

CAT A rejection

$22.00 / event / once

Only include if applicable; not a standard successful-port fee.

Quantity

CAT C PNV rejection

$77.00 / event / once

Only include if applicable; not a standard successful-port fee.

Quantity

CAT C post-PNV rejection per number

$22.00 / event / once

Only include if applicable; not a standard successful-port fee.

Quantity

Mobile rejection

$18.00 / event / once

Only include if applicable; not a standard successful-port fee.

Quantity

1300 / 1800 rejection

$68.20 / event / once

Only include if applicable; not a standard successful-port fee.

Quantity

Voiceovers

AI voice generator

$0.95 / 100-character block / once

Enter required 100-character blocks; rounding of partial blocks must be confirmed.

Quantity

Professional voice recordings

$89.00 / recording / once

Up to 30 seconds each; 5+ recordings in one order are $77 each.

Quantity

CRM / API integrations

$4.40 per PBX user per month across the entire account. Includes CRM integrations, API and webhooks.

Enable integrations for all selected PBX users

Call recording storage

Storage pack

Value excess: $2 per 1,000 minutes/month. Max excess: $10 per 10,000 minutes/month. Enter billable excess blocks; confirm partial-block rounding with the provider.

PAYG stored minutes, or Value/Max excess blocks

Before you choose

Rates, inclusions and terms.

Hosted PBX bundles include one user and one device. Numbers are additional. Two-way voice and Webphone SMS need the relevant licences; some diversions do not. The calculator allows existing services, so it does not automatically add missing prerequisites.
*Unlimited plans are subject to fair use. Call centres and high-volume calling should use the timed plans. Australian per-minute outbound calls are billed per second; international calls and 1300/1800 inbound calls use 60-second increments. International rates and included destinations must be checked in the provider portal.
PBX/SIP minimum term is one month. Included credit expires monthly. Services are generally prepaid; subscriptions start pro-rata and cancelled subscriptions are not refunded for the remaining billing period. The estimate uses a full month.
SMS allowances apply per user. The calculator deducts 100 parts for Unlimited Australia Plus and 200 for SMS Special before calculating excess for each user. Enter the same usage profile per user; do not enter a team total. A standard part is up to 160 Latin characters or 70 non-Latin characters; concatenated parts allow 153 or 67 respectively and each part is charged. International SMS varies. SMS-enabled numbers and user/device licences cost extra.
Source discrepancies: SIP PAYG mobile calls show 6.9c/min on the pricing page and 4.9c/min in the SIP CIS; this estimate uses 6.9c pending confirmation. The pricing page advertises alphanumeric outgoing SMS IDs, while the SMS CIS says they are unsupported. Request confirmation before relying on this feature.
Porting requires active service with the old provider until transfer completes. Rejection/resubmission fees are conditional; monthly number rental still applies. International number rental, activation, usage and porting require an individual quote.
Teams needs separate Microsoft licensing and a PBX user or SIP trunk plus a number. Integrations are charged across all PBX users on the account. Include any existing users when requesting a final quote.
Internet and power are required for VoIP, including emergency calling. Read the relevant provider documents before ordering.

Sources checked 27 September 2026: Included international destinations · VoIPline plans and rates · Hosted PBX CIS · SIP CIS · SMS CIS · Number CIS · Fair use

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